Refund Policy
There is a 90 day risk free money back guarantee on all products purchased from occultcourses.com. If you are looking for a refund of a Kindle, Paperback or Audio book version of any of my books, please go to the website that you purchased it from since I do not handle those directly, only amazon.com and affiliates can handle those requests.
To request a Refund of any of the downloadable products, please email the email address that was included in your order.
Exceptions To The Refund Policy for courses:
-
A limit of two consecutive refunds is allowed. After refunding two courses back-to-back, any further refund requests will be denied to prevent misuse of our service. For instance, if you refund Course 1 followed by Course 2, you won't be permitted a refund on a third course or any following that.
-
If you've watched up to 50% of a course or more and then opt to exchange it because it didn't meet your expectations, please note that the replacement course is not eligible for a refund and neither is the previous one. For instance, if you watch 50% or more of course 1 and ask to exchange it for course 2, or equivalent, no refund will be given for either the previous course/s or the exchanged one/s. Once an exchange is made, the decision is final.
Consultation Services – Refund & Cancellation Policy
Consultations are a dedicated block of time set aside for you. When you book a session, you’re reserving my focus, expertise, and availability — so please note that consultations are non-refundable.
If you need to reschedule, I kindly ask for at least 24 hours’ notice so the time can be made available to someone else. Cancellations with less than 24 hours’ notice, or missed appointments, will be considered forfeited. In some cases, I may allow a reschedule at my discretion, but refunds are not provided.
If for any reason I need to cancel, you will always be offered either a new time that works for you or a full refund.
All consultations are scheduled in Eastern Standard Time (New York), and I generally don’t schedule later than 7:00 PM EST.
